Armen Vartian writes:
Your February 1 issue referenced a false story about the National Collectors Mint. NCM asked me to investigate the original TV report, and it turns out that the woman involved bought her Obama coins from a company called "U.S. Coin Network" whose website address is https://www.obamacoincollection.com.
Both the coins and the coin album displayed in the TV piece are distinctive and clearly from that company, not NCM. The woman had bought another -- non-Obama -- coin from NCM and asked for a refund, which she got before the TV piece even aired.
The TV station is investigating how the story got so mixed up, but you should take the link to the TV report off your site and run a supplemental piece explaining the situation to your readers so you don't cause NCM any more harm than it has already suffered because of all this. -Editor
As I noted in my comments, I was surprised to see National Collectors Mint associated with the shoddy stickered coins, for even though some may complain about NCM's prices and promotional tactics, the products of theirs that I've seen are of generally decent quality.
It's a shame the reporter got the story wrong - this is something another reader lamented in last week's issue. They work on tight deadlines and probably just took the woman's word for the source of the coins rather than fact-checking it. -Editor
Wayne Homren, Editor
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