David Pickup of Buckinghamshire, England submitted these thoughts on coin shops today. Thank you. -Editor
I think should be a competition to encourage coin shops to be more welcoming. Why not a prize for best shopfront, most helpful assistant
and most informative dealer website? I recently travelled abroad and went to a coin dealer in a large city which came up first on an online site.
Credit where credit is due. At least there were some coin dealers. Many cities in this country do not have any at dealers all.
However the shop was not attractive from the outside. The shop assistant did her best to be helpful but did not understand what historical
medallions were and I was shown some worn tokens. There was little evidence of what they did in fact sell or anything to encourage collectors.
I realise there is a need for security and a camera controlled lock on the door is needed as well as internal CCTV, but jewellers and banks
probably have higher levels of security and manage to be welcoming and informative. Even lawyers and dentists try to put people at their ease. You
can still have good security systems and be welcoming.
I do not know but callers must include people buying presents for others, collectors who are knowledgeable with a specific interest, the idle
curious, the general public who think they have found buried treasure and people who have acquired someone else's collection. It must be difficult
catering for all tastes but any if you went to a shop linked to any other hobby you would see information and displays on the subject, magazines and
notices about events and local clubs. At least there would be a chair to sit on.
Interesting proposal, and a good incentive for shops to up their game. Perhaps national organizations in each country could take this on. Could
there be a worldwide competition someday? Has any such thing ever been tried? -Editor
Wayne Homren, Editor
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